Medical Science Liaison Presentation & Communication Skills Training
Learn how to effectively communicate and add value to KOLs
This training provides both newly hired and experienced MSLs the skills necessary to be successful and topics covered include:
Effective MSL Presentation skills
Effective KOL Interactions
Insight Gathering Skills
Making complex slides simple
Dealing with difficult KOLs
Objection Handling Skills
Building Long Term Relationships
Samuel Dyer, PhD
CEO - MSL Society
Learn what over 1,100 KOLs want from MSLs!
Dates & Pricing
$1,250 USD (Professional Members) – 1,350 USD (Non-Members)
What makes the MSL Society Presentation & Communications Skills Program unique is that it is designed and taught by experienced global MSL managers and trainers. Our program is based on real world experience from those that have actually been an MSL, managed and trained MSLs. The curriculum has been developed using a variety of best practices that have been utilized in established successful MSL programs globally.
This program is aimed at improving participants’ skills while providing new techniques which will give MSLs the edge when delivering a presentation, fielding difficult questions, or presenting complex information to KOLs and other healthcare providers.
This highly individualized training program has been successfully conducted in multiple countries around the world and has received countless positive reviews from participants.
As a participant, you will be assessed throughout the program and each time you present, you will be recorded to measure your understanding and application of the techniques. We have found this to be a very successful way to help MSLs build their presentation and communication skills.
Ultimately, the skills gained in the program will not only provide you effective techniques to successfully present a PowerPoint presentation but will also create a strong foundation of communications skills to be successful in your MSL career.
Highlights of the 3 Day Program Include:
- The itinerary and agenda includes proprietary information and will be provided to all registrants 2 weeks before the start of the program along with a “Preparation & Pre-assignment” document.
- Individual Power-Point presentation skills training with each participant presenting to the group (each will be videotaped for later review)
- Impromptu Presentation skills training
- MSL Communication techniques crucial to building relationships and a successful KOL relationships
- Also, there are surprise exercises and activities designed to give you the most real-life scenarios and by limiting the amount of information we give you upfront, we can get a baseline so we can then determine your progress.
This training is specifically designed to provide both experienced and newly hired MSLs the tools necessary to be successful in their careers and will cover multiple essential topics including:
- Effective MSL Presentation skills
- Effective KOL Interactions
- Emotional Intelligence
- Communication Skills
- Insight Gathering Skills
- Making complex slides simpler to understand
- Dealing with difficult stakeholders more confidently
- Objection Handling Skills
- Building long-term Relationships
One of the unique aspects of this training is the ability for you to receive multiple tools to help enhance your current MSL skills.
Benefits of Attending include:
- Effective communication skills to be successful
- Personalized in-depth MSL PowerPoint presentation skills training
- Globally recognized certificate from the MSL Society
- 1-year professional level MSL Society membership ($290 value)
- Video of individual presentations
Who Should Attend?
This program is open to both newly hired and experienced MSLs interested in sharpening their skills and understanding of how to present and communicate during a KOL meeting. Also those interested in:
- Understanding what KOLs want from MSLs (based on a comprehensive survey of over 1,100 KOLs)
- Learning how to present and communicate data in a way that it is understood by everyone who is present during a KOL meeting
- Being successful in building effective long-term VALUE added KOL relationships
Dates & Location
Price: $1,250 USD (Professional Members) – 1,350 USD (Non-Members)
PLEASE NOTE: There are very limited seats for this training. Registration for this training is on a first come first serve basis.
Training Event Schedules
MSL Communication Training schedules are subject to change without notice based on minimum attendance requirements. Please check session’s schedules frequently. The MSL Society may cancel scheduled classes up to ten (10) days prior to the scheduled start of the event if certain attendance minimums aren’t met. In most instances, a minimum of six (6) attendees per class is required for a class to be held.
Participant Travel Costs
The MSL Society will not be responsible for reimbursing prepaid participant travel costs. It is recommended that participants who elect to incur travel costs for a training session, schedule and purchase airfare and hotel accommodations with this in mind.
A cancellation of a scheduled onsite training date made before fifteen (15) days prior to the first day of the scheduled onsite training will be refunded 100% of the registration fee. After this deadline, due to the finalization of the F&B numbers, we will not be able to offer any refunds. However, if you are unable to attend the program, we can transfer your registration to a future session and guarantee your seat.
Proprietary Interest Policy
MSLS requires that any person that works with MSLS to develop or conduct training in any capacity must divulge their interests in any products, instruments, devices, or materials included in their training. MSLS has no financial interest or related personal interest or bias in any business whose products or services are described in any of the training courses provided.
Video Testimonials From Participants
Michael Seimetz, PhD
Medical Science Liaison, Correvio GmbH
Charlotte Bouckaert, PhD
Medical Science Liaison, Werfen NV/SA
Anna Kaczmarek, PhD
Medical Science Liaison, Baxter Healthcare
Testimonials From Participants
” This course is ideal for new and veteran MSLs alike. Dr. Dyer’s insights into the practical world of MSL activity reflect the wealth of his experience in the roles of MSL and MSL manager. The presentation skills portion is something everyone in a role require public speaking should seek out. I found the portion on KOL development and call planning to be most beneficial as a seasoned MSL. We had MSLs of various tenure in our class and I think everyone took away a valuable insight (or three). The ability to interact in a low-stress environment fostered significant learning opportunities and the ability to network. Dr. Dyer and Heliana were approachable hosts and went to great lengths to make sure we were comfortable for the duration of the course. Thank you! “
” I attended the MSL presentation and communication training in May 2019 in Berlin, Germany. As a relative new and unexperienced MSL, I can say that this training was extremely helpful for me in terms of many things: Although I knew in theory about the role of an MSL before, it helped me to understand better the MSL role and activities, and the need of a MSL for both the company and the KOLs, in particular in terms of added value. Moreover, the training provided great information and practical tools for establishing successful KOL relationship. Amongst others, it shows you how to plan and execute a meeting with a KOL (pre, during, post meeting). Finally, the practical part regarding presentation skills resulted in great improvements for all participants. Samuel is a great and convincing speaker who has a lot of practical real-world experience as MSL and MSL leader. The whole team including Samuel, Lisa, Heliana and Breyona made this training a very valuable experience in a comfortable, friendly but also professional atmosphere. Despite full agenda and lot of information, the whole 3-day training was always interesting, fascinating and interactive, and I have never got bored. I can recommend this training for both brand-new and experienced MSL. Every MSL can benefit from this training.”
” I believe the MSL Societies ‘Presentation Skills Training Course’ will be among the most influential training experiences I will have in my MSL career. What made this such a powerful course was it not only helped me develop the tools to become an effective presenter but devoted a substantial amount of time educating me on the role of the MSL, how KOLs perceive us, and how to successfully establish and maintain the MSL:KOL relationship. I would whole heartily recommend this training course for all MSLs early in their career. Lastly, I learned the value and power of the surveys the society ask MSL to partake in. TAKE PART IN THE MSL SOCIETY SURVEYS!!!! “
” I attended the MSL Training in Berlin in May 2019 as a newly hired MSL. These three days were the best investment in my future career and I just cannot express enough how glad I am that I took part this event.The organisation was excellent, as well as the venue and the programme. Samuel is an outstanding speaker and has so much knowledge and expertise in the area. He shared precious insights and pushed the whole group to improve our presentation skills in a great extent during just these three days.The other organizers, Heliana, Lisa and Breyona, also went above and beyond to make this training exceptional. As a new MSL, I gained a thorough understanding of my role, received all the tools that I need to excel in my job and am now confident to face all the challenges that this role entails. I could not be more grateful to the whole MSL society team for their efforts, engagement and professionalism.”
” Fantastic program. I’d recommend this to any new MSL, as well as those with more experience. It was a nice mix of presentation skills and deep dives on being the best MSL you can be. I came away feeling empowered and motivated, and have a much better appreciation for how an MSL can provide value to KOLs. Additionally, despite over 3 years’ of presentation experience, Samuel and his team offered very critical and relevant advise to improve my storytelling, and useful techniques to maximize scientific exchange. I’d happily recommend this to other MSLs.”
” I recently attended the MSL communication course in Durham, NC in June 2019. Overall, I thought that the three-day course was incredibly helpful. The course was well organized and provided a great opportunity to review the best practices for KOL interactions and to improve your speaking skills. Both Samuel and Heliana provided great constructive feedback on how to improve our presentation skills and practical examples of how to implement the best practices for improving our KOL relationships. Even though I have worked as a MSL for a few years, this course provided valuable insights on the MSL role and a great framework for improving my communication skills.”
” It was a great pleasure to meet a professional and friendly environment right from the start. The presentation and communication skills was assessed right away, with input, advice and recommendations following through the course of the next days. There was efficient training for the newly hired MSLs that provided the tools of how to interact with KOLs, commercial and clinical teams, infusing valuable tips for conference venues and clinical trials. The program is constructed so you can evaluate yourself and bring home the elements you can work on and develop to become a successful MSL.”
” I attended the MSL presentation and communication training last week (2/26-28/2019) in Raleigh, NC. On the training itself: the presentation skills portion of the 3-day training was very in-depth and I have to say that the video recorded practice was downright intimidating. I understand that practice must be more difficult than the game in order to improve. That being said, this MSL training program challenged my verbal (and non-verbal!) communication skills in a truly next-level fashion. At the end of the 3 days, I felt my delivery style had improved and I am confident that with more practice and use of the training strategies I’ll see continued improvement. Though my current position is different from the traditional MSL role, I found the KOL communication portion of the training to be highly applicable. I have already discussed plans with my manager to implement items directly from the training discussions on MSL key performance indicators and approaches to add value within KOL-interactions. Overall, I am very glad I attended- this was a thoroughly educational and impactful training. I feel strongly that my MSL-specific skill set was greatly benefited. I hope to attend the conference later this year to learn more and to expand my MSL network.”