Strategies for MSL Training


The Strategies for MSL Training workshop jump-starts those new to the training function. The curriculum consists of ten modules of accelerated learning that provides a solid foundation of skills and knowledge required to lead a training organization. Each of the modules includes a wide range of topics for discussion and practice.

Download the Strategies for MSL Training Brochure

  Training Topics

The MSL Learner

Training is about taking information and making it easy to learn and apply.  Everyone learns in different ways, and there are unique characteristics of Medical Science Liaisons that must be understood when designing training.  During this session, we will explore how people learn and how to ensure that your training meets the needs of MSLs.

Learning Objectives:

  • Understand the different ways people learn new information and skills
  • Identify unique characteristics of how MSLs learn
  • Describe critical challenges in training MSLs
  • Define what an MSL needs to know in their role

The Role of a Training Leader

As a person who designs, buys and implements training for MSLs, you are responsible for improving performance by building the knowledge and skills of your team.  In this session, we will discuss how to create a training strategy based on the needs of your organization and the capabilities of training team.

Learning objectives:

  • Understand the role of training & development in MSL team performance
  • Be able to assess and build a learning strategy based on the needs of your organization
  • Recognize types of training teams and understand how they impact learning strategy

Managing the MSL Curriculum

The key to maintaining control and organization of training is to keep a curriculum.  A curriculum represents the body of knowledge that a person needs in their role, divides it into distinct elements, and sequences them into programs where it is taught to MSLs. 

Learning Objectives:

  • Understand the impact of having a curriculum
  • Identify ways to organize your MSL curriculum
  • Practice using a curriculum as a tool to manage training requests
  • Define courses, programs, and content

Evaluating Learning

If the purpose of training is to improve performance, then it is essential to evaluate whether the training was effective.  During this session, we will learn four levels of evaluation that can be used to improve the training and demonstrate that it was useful.  We will also discuss various perspectives about creating assessments and tests.  Finally, to evaluate training, you must start with well-written learning objectives.

Learning Objectives:

  • How to ensure that training plans start with the end in mind
  • Be able to apply the Kirkpatrick levels of evaluation
  • Learn to create and use assessments and tests
  • Demonstrate how to write quality learning objectives

Making Learning Stick

After MSLs leave the classroom or turn off their computer, the true test begins.  During this session we will discuss how to make learning stick as MSLs return back to their daily work.  We will learn ways to set up managers to be competent coaches and methods for keeping content top of mind until it becomes engrained in the day-to-day activities of the MSLs.

Learning Objectives:

  • Define the role of training versus the role of the manager in learning
  • Identify ways to help prepare managers to coach new skills and knowledge
  • Learn methods, including microlearning, for reinforcing knowledge after a training is complete

Facilitation Basics

A well-designed training program is only effective if it is also well delivered.  During this session we will identify what good facilitation looks like and how to work with those who help you deliver your program to ensure they go beyond the standard lectures to make learning effective.

Learning Objectives:

  • Recognize what good facilitation looks like
  • Understand how to efficiently prepare guest speakers to deliver the program
  • Learn how design impacts the effectiveness of facilitation

Instructional Design Basics

Whether you are going to build materials yourself, or hire a provider to do it for you, it is essential to know the basics of instructional design.  This includes understanding what high-quality materials look like and the basics of building eLearning.

Learning Objectives:

  • Establish standards for high-quality training materials
  • Learn the steps to turn content into eLearning and deploy it

Training on a Limited Budget – Tips & Tricks

MSL Training teams may have too few resources to engage top providers or to purchase the best tools.  During this session, we will reveal ways to create high-quality learning with minimal resources. 

Learning Objectives:

  • Learn how to deploy eLearning without a million-dollar learning management system
  • Learn how to get materials developed using crowdsourcing for pennies on the dollar
  • Learn how to repurpose existing materials into multiple learning programs

Training Content Design

The way a training team adds value is by taking quality content and adding learning methods to make it easier to understand and apply.  This involves taking a learner through a specific series of events that engages them in the material, provides more in-depth understanding of a topic, and allows them to practice using that information until it becomes a capability.  The content design process is completed before a single PowerPoint page is created.

Learning Objectives:

  • Discover how trainers apply learning methodology to improve content
  • Be able to craft a learner’s journey to engage learners
  • Be aware of many training methods and how to select the right approach
  • Use a design document to prepare your training design

Building or Buying MSL Training

The next critical decision is to determine if you will build or buy your training program.  There are many types of training vendors that range from those that offer public programs through those that will create custom content just for you.  Regardless of your decision, it is your job as the training leader to manage the execution of the training project.  During this session, we will review the essential parts and tools of a project plan for training. 

Learning Objectives:

  • Learn how to decide to build or buy training
  • Practice a method for effectively identifying and selecting training vendors
  • Practice using a training project plan to ensure execution of your project
  • Learn how to budget for training


There are over 30+ learning and development tools and templates included in the workshop that are used by each participant during and after the workshops.

Tools include:

Learning Standards

Interview Guide

Learning Strategy Assessment

Multiyear Roadmap Template

Training Budget Template

Content Structure Template

Learning Design Template

Facilitation Guidelines

Implementation Planning Guide


Cost: $1995

  March 20th – 22nd, Raleigh, NC
         Marriott Crabtree Valley


  4500 Marriott Dr, Raleigh, NC 27612



Special rate for our group: $169 per night

Last day to book: 3/6/18

Reservation Link: Click Here to make reservation


Acceleration Point brought our training strategy to life with a meaningful medical curriculum, engaging design, and leveraging technology.”

Amanda Krumnow

Head, Training and Development, Global Medical Affairs at Shire

As field medical personnel, we look at ourselves as therapeutic educators, but actual training is much more than that. The sessions covered the foundations of adult learning, working with vendors, and evaluating success. The best part was hearing from other new trainers their ideas and talking through the hurdles.  A lot was learned and professional friendships were developed.”

Tiffany Pela

Associate Director, Field Medical Training, Medical Managed Care MSOI – Sanofi Genzyme

  About Us

Acceleration Point views medical affairs as a dynamic system with many parts that must work together for maximum impact.  We take an integrated approach to improving medical processes, analytics, capabilities, and technology to help you achieve your strategic objectives.


The Medical Science Liaison Society is a 501(c)(3) Non-Profit Organization exclusively dedicated to advancing the global MSL profession.  The society serves as a voice for the profession by building further awareness of the important contributions that MSLs make in advancing science, which ultimately improves the quality of life for patients.


Dr. Samuel Dyer 

Dr. Samuel Dyer is the CEO and Chairman of the Board of the Medical Science Liaison Society.  Dr. Dyer has over 17 years of international MSL experience.   During his career, he has managed MSL teams and operations in over sixty countries.  He has written extensively on the Medical Science Liaison role, including numerous published articles, benchmark studies, and reports.  Dr. Dyer is the author of the Amazon #1 Best Seller “The Medical Science Liaison Career Guide: How to Break into Your First Role”.  He has also been a speaker at several global conferences presenting various MSL topics, including creating teams, management, global trends, and the metrics used to measure performance. Dr. Dyer has also been sought out as a consultant for a number of pharmaceutical and management consulting companies on MSL projects.

Scott Thompson

Scott Thompson is a Managing Partner with Acceleration Point, a consulting firm that works with leaders to improve the execution of their medical affairs strategies and is a member of the MSL Society Advisory Council.  Acceleration Point has worked with top pharmaceutical companies on organizational effectiveness strategies and training.  Scott’s work has been recognized as best in class by multiple industry associations and has earned the honor of being named a member of Chief Learning Officer’s LearningElite. Scott is a sought after speaker, facilitator, and has been a member of the business faculty at multiple universities. sought after speaker, facilitator, and has been a member of the business faculty at multiple universities. sought after speaker, facilitator, and has been a member of the business faculty at multiple universities. 

Dr. Melody Davis

Dr. Melody Davis, a member of the Teva Field Medical Affairs team, is responsible for the implementation and optimization of MSL training. Melody works collaboratively with stakeholders on iterative needs assessments to establish a training department to meet both current and future MSL needs. . Under Melody’s vision, learning objectives move from basic understanding to clear statements of how the learner will use information and content in their field work in to enact behavior change.  “There is much more for me to learn about how to effectively teach others and that is what motivates me every day!” says Dr. Davis.